Returns

How do I return an item to ProgressiveCavityParts.com?

To avoid returns and restocking fees, please contact us first before your initial purchase with any questions you may have about your pump or our parts working successfully with your pump model/manufacturer. In many cases this simple action can prevent extra charges to you. Progressivecavityparts.com wants satisfied customers so we ask that you work with us to help get you the correct parts you need, when you need them.

If you plan to return a product to ProgressiveCavityParts.com inventory, please read the following and contact us beforehand to receive an RGA number. Please contact customer service at 1-847-640-7867 and ask for Progressivecavityparts support or simply email us at [email protected] for more information on returning an item. Further Information on the Liberty warranty is located here.

If an Item is returned and the problem is not one of defective material or workmanship, Progressivecavityparts.com will impose a restocking fee of 25% the total cost of the product in question. Returned parts that are found to be unusable will be returned at the purchasers expense and charged full price. Parts or Pumps that are returned without authorization from Progressivecavityparts.com will not be considered for warranty and/or returns and will be returned freight collect to the purchaser.

If you do plan to return an item to ProgressiveCavityParts.com a full inspection of the part will be performed by PCP staff and a determination made at that point as to whether the part can be returned back to stock. Part failure due to normal wear, misapplication, misuse, abuse or modifications not in compliance with manufacturer instructions are excluded from the Liberty Process Equipment warranty and returns program.

Return progressive cavity pump parts

*Neither Progressivecavityparts.com nor its parent companies nor their replacement aftermarket progressive cavity pump parts are representative, affiliated or associated with Moyno®, Tarby®, Netzsch®, Continental®, Seepex®, Roper® or Allweiler® or their respective parent corporations. All part numbers, product lines and/or descriptions are for reference purposes only.